SUPPORT & OUTAGES
Help when your page needs it.
Tapline support is provided on a best-effort basis unless a written plan says otherwise.
Contact support
Send the business name, page URL, a short description, and a screenshot through the Tapline support page. Never send passwords, session cookies, or WiFi credentials in a support message.
Outages and maintenance
Hosting, DNS, network, storage, and third-party review services can fail or become unavailable. We may perform maintenance, restore service, or provide a temporary workaround. No specific uptime level is promised on free or physical-display plans.
Security reports
Report suspected account takeover, exposed credentials, or abusive content immediately. We may disable a page while investigating.